TERMS OF USE

Effective Date: January 1, 2023

1. Introduction

This site and any mobile application, or other online service (“Site”) is operated by Depth Technology Limited. These Terms of Use (the “Terms”) apply to use of the Site and any other contract or website that incorporates these Terms by reference. Throughout the Site, the terms “NeoBoats,” “we,” “us” and “our” refer to Depth Technology Limited and its affiliated or subsidiary companies along with their directors, officers, employees, agents, independent contractors, and representatives. Depth Technology Limited operates the Site, including all information, tools, products, goods, and services available from the Site to individuals for their non-commercial use only and subject to these Terms  (individually, “you,” “your,” or “User” and, collectively, “you” or “Users”). For the avoidance of doubt, the term “Site” (i) includes any website owned or operated by Depth Technology Limited or a Depth Technology Limited affiliate or subsidiary that incorporates these Terms by reference (“Depth Technology Limited Affiliate Site”) and (ii) shall be interpreted to mean this Site or any other applicable Depth Technology Limited Affiliate Site that you access or use.

These Terms are effective as of the Effective Date identified above. The act of accessing or using the Site signifies your consent to these Terms without limitation or qualification. If you do not agree to these Terms, you should not access or use the Site. Depth Technology Limited reserves the right to modify these Terms, and the contents of the Site, including the features, availability, or operation of the Site, at any time in our sole discretion by posting the updated or change content to the Site. All such changes shall be immediately effective. You agree to monitor the Site for any changes made thereon and that your continued use of the Site following the posting of any changes indicates your understanding of, and agreement to, such changes.

Additional or different terms may apply to some products, services, or portions of the Site, such as specific product warranties or service terms. Those terms will be posted on the specific product or on the Site in connection with the relevant offering and will control in the event of a conflict with these Terms for that product, service, or Site feature.

The Site may contain links to goods, services, or content that are not under our control, including third-party websites, apps, or third-party products available for purchase (“Third-Party Content”). Links to the Third-Party Content are provided as a convenience only. Depth Technology Limited is not responsible for and disclaims all liability with respect to the Third-Party Content.  The act of providing a link does not constitute an endorsement or recommendation of the Third-Party Content by Depth Technology Limited.  Use of the Third-Party Content is subject to any relevant terms and conditions posted or made available at the linked websites or apps and not to these Terms.  Finally, some Depth Technology Limited products are offered for sale by independent dealers or third-party retailers, and the purchase of any such product is subject to the terms and conditions of the applicable sale, lease, or retail installment contract or other form of agreement and not to these Terms.

2. Privacy Policy

We have a Privacy Policy that applies to the Site. It contains important information about the ways that we collect, use, and share information about you. We encourage you to read it so that you will understand your choices concerning protection of your personal information. Our Privacy Policy is considered a part of these Terms. For the avoidance of doubt, any complaint, dispute, claim, or proceeding related to our Privacy Policy or with respect to how we collect, process, or otherwise use your personal information will be resolved and adjudicated in accordance with these Terms.

3. Ability to Accept Terms of Use

You affirm that you are over the age of legal majority, can form legally binding agreements under applicable law, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties.  You agree to abide by, and comply with these Terms.

4. Accuracy, Completeness and Timeliness of Information

Although Depth Technology Limited makes commercially reasonable efforts to ensure that all information included on the Site is correct and timely, Depth Technology Limited cannot ensure the complete accuracy, completeness, and timeliness of the information on the Site. Depth Technology Limited does not assume any liability with regard to any inaccurate, incomplete, or untimely information included on the Site.

Depth Technology Limited neither represents nor warrants that any product or service depicted or mentioned on the Site are currently available for sale or are in production, or has been tested for commercial use. Regardless of any information presented on the Site, Depth Technology Limited reserves the right, without prior notice, to discontinue any products or services, including models, parts, accessories, and other items, or to change the prices or specifications for any future sales at any time without liability or obligation to you. Information on the Site does not constitute a binding offer to buy or sell any products or services or to make any products or services available in your area. Depth Technology Limited also does not represent or warrant that job opportunities depicted or mentioned on the Site are currently available. Information on the Site regarding job openings does not constitute a binding offer of employment.

5. Use of the Site and Standards of Conduct

The Site constitutes valuable intellectual property of Depth Technology Limited.  You agree not to misuse the Site or its content and that you will not do, or attempt to do, or encourage or assist others to do, any of the following:

Disrupt or interfere with the normal operation and navigation of the Site or the availability of the Site to other Users;

Circumvent any measures we use to limit access to the Site or any particular content available on the Site;

Access the Site using any type of “robot,” “spider,” “scraper” or other automated means unless specifically authorized by us in a writing;

Provide or use a false name, email address or other contact information, impersonate any person or entity, or otherwise misrepresent your identity, affiliation, or the origin of materials you transmit;

Display the Site, or any of its content, in a “frame” or otherwise in connection with any other content or trademark, or in any other way that could deprive Depth Technology Limited of revenue or falsely suggest a relationship between us and any third party;

Make any commercial use of the Site or its content, including collection or use of information concerning our product offerings, descriptions, images, prices, and sales volumes, except as we may specifically authorize in a writing;

Maintain any link to the Site from any commercial website other than an authorized website of a distributor of Depth Technology Limited products;

Transmit to or through the Site any viruses, spyware, adware or other harmful code, political campaign communications, chain letters, mass mailings, or any form of “spam;”

Disassemble, decompile, or otherwise reverse engineer any software or other technology used in or available through the Site;

Use the Site to advertise or promote any goods or services other than the products and services of Depth Technology Limited;

Use the Site to transmit or collect personal information about users;

Use the Site, or any content from the Site, to advertise or solicit for any other person, entity, or cause, or otherwise to compete with us or act illegally or maliciously against our business interests or reputation;

Use the Site for the purpose of exploiting, harming, or attempting to exploit or harm others;

Engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which, as determined by us, may harm Depth Technology Limited or users of the Site, or expose them to liability; or

Use the Site in any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the United States or other countries).

If you violate this Section, we may terminate your right to access to the Site, take other remedial actions, and seek any remedies permitted by law. Termination of access or use of the Site will not waive or affect any right or relief to which Depth Technology Limited may be entitled at law or in equity.

6. Accounts:

The Site may provide the opportunity for you to create a user account to access certain functionality provided through the Site (a “User Account”). This Section, “Accounts,” establishes additional terms that apply to User Accounts.

You may only create and hold one User Account for the Site, and you may not use anyone else’s User Account. Certain information is required by Depth Technology Limited for you to establish a User Account. We may invite you to provide other information that is optional. When we request information from you to create a User Account, you must provide Depth Technology Limited with accurate and complete information. You also must update your account when information you have provided to us changes. You may do so either through the account section on the relevant Site or by contacting us at support@neoboats.com. Depth Technology Limited may use the information you provide in creating a User Account as set forth in its Privacy Policy and other provisions of these Terms.

You are responsible for maintaining the confidentiality of your User Account authentication credentials such as your account login names and passwords. You must not permit use of your User Account by anyone but you. You accept responsibility for all activities and transactions that occur under your User Account. If you have reason to believe that an unauthorized person is using or has accessed your User Account, please contact us immediately at support@neoboats.com. We are not responsible for any loss or damage resulting from unauthorized use of your User Account.

You authorize us to use the contact information you provide us to communicate with you about our Site and products. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, including through posting or email, satisfy any legal requirement that such communications be in writing. You may opt out of receiving marketing e-mails from us by following the opt-out instructions provided to you in those e-mails.

We reserve the right to terminate access to your User Account at any time, without notice, in our sole discretion for any reason or no reason, including but not limited to inactivity or misuse. If access to your User Account is terminated, you may lose access to any information stored in connection with your User Account, and any promotional account credits and any other forms of value that may be associated with your User Account. Upon termination, these Terms shall continue to apply to any other use of the Site that you are permitted to make.

The Site provides various mechanisms to disable or delete your User Account. For many of our sites you can log in to your User Account and disable or delete your account through the account settings. In some instances, Depth Technology Limited may retain some of the associated account information for reporting or regulatory purposes after a User Account has been disabled or deleted.

Please note that if you have created a User Account with us, and that same User Account can be accessed either through a website or through a mobile app (e.g., VesselView), deleting the mobile app will not delete your User Account. You must visit the website to delete your User Account or contact us at support@neoboats.com.

7. Community Forums and User Content

The Site may provide the opportunity for you to submit comments or otherwise transmit or publish material through the Site including, but not limited to, product reviews, blogs, “My Community” sections, owners’ clubs, and official Depth Technology Limited social media accounts on Facebook or Twitter (collectively, “Community Forums”). Information you provide to us, other than product orders and personal information, is referred to in these Terms as “User Content.” This Section 7, “Community Forums and User Content,” states additional terms that apply to User Content.

You are solely responsible for any User Content you submit to the Site, including the legality, reliability, appropriateness, originality, and holding all necessary rights to post such User Content. You are prohibited from submitting any User Content that: (i) is false, fraudulent, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal, or otherwise objectionable, (ii) constitutes or encourages a criminal offense, violates the rights of any party or otherwise gives rise to liability or violates any law, or (iii) violates the provisions of Section 5, “Use of the Site and Standards of Conduct.” When you submit User Content, you represent and warrant that you have the right to provide it to us, that it does not violate the prohibitions above, and that it is not inaccurate, false, or misleading.

When you submit User Content, you acknowledge and agree that the profile information you provided in connection with your User Account (e.g., your username) may be displayed with the User Content. You grant us a nonexclusive, worldwide, royalty-free, perpetual, irrevocable, fully transferable and sublicensable license to use, reproduce, create derivative works of, distribute, perform, display and in any other way exploit the User Content, including your username, by any means now known or developed in the future, and for any purpose, including for developing, manufacturing, and marketing our products and in advertising. You agree that (1) User Content is not being provided to us in confidence; (2) there is no confidential or fiduciary relationship between you and us; and (3) you have no expectation that we will review, acknowledge, or compensate you for use of your User Content.

To avoid the possibility of misunderstandings, our policy is not to accept creative ideas, product designs, proposals, business plans or similar materials provided as User Content. Please do not provide us any such materials. If you nonetheless do so, the immediately preceding paragraph will apply.

Additionally, we have the right to remove or refuse to post any User Content at any time for any reason or no reason in our sole discretion, and to take any such other actions with respect to User Content that we deem necessary or appropriate in our sole discretion, including if we believe that such User Content violates these Terms, infringes the intellectual property rights or other rights of any person or entity, threatens the personal safety of users of the Site or the public, or could create liability for Depth Technology Limited. You acknowledge and agree that we have the right to disclose your identity or other information about you to any third party who claims that User Content posted by you violates their rights, including their intellectual property or privacy rights, and take appropriate legal action, including without limitation, referral to law enforcement.  We have the absolute right to terminate or suspend your access to all or any part of the Site for any reason whatsoever, including without limitation, for any violation of these Terms. Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Site. YOU HEREBY RELEASE, WAIVE, AND HOLD Depth Technology Limited AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS HARMLESS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY Depth Technology Limited OR ANY OF THE FOREGOING PARTIES IN RELATION TO YOUR USER CONTENT, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY Depth Technology Limited AND SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES. However, we cannot, and do not undertake an obligation to review material before it is posted on the Site, and we cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for taking any action in relation to the User Content which may have the effect of mitigating damages in connection with the same. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

8. Purchases & Financing Information

Financing Information. The Site may provide opportunities for you enter personal information and obtain additional details on financing options for some of our products. Financing information may be provided by us or by other third parties and is subject to those additional terms, including, if applicable, third parties’ policies and terms.

If you wish to purchase products described on the Site, you will be asked to supply certain information, including but not limited to your shipping address and credit card or other payment information. You agree that all information that you provide to us will be accurate, current, and complete. You agree to pay all charges incurred through your User Account and/or any credit card or other payment mechanism issued to you, including without limitation any applicable taxes and shipping, handling, and processing charges, if any, relating to such purchases and transactions. We will charge your credit card when your item is purchased. Credit card orders shipped to a location other than your billing address may require additional verification. All monetary transactions on the Site take place in U.S. dollars.

You are permitted to purchase products or services via the Site only for personal use and not for resale. We may in our discretion refuse and/or cancel any order that we believe may lead to the resale of products or services ordered from us. We make no promise that products and services described on the Site are appropriate or available for use outside of the United States. Accessing this Site from territories where its contents are unlawful is prohibited. It is your responsibility to ascertain and obey all applicable laws and regulations with respect to the purchase, possession and use of any product or service ordered via the Site.

We reserve the right to refuse to process or complete any transaction, and to cancel any transaction, in our sole discretion.

The Site currently uses third parties to process payments. Our third-party payment processors accept payments through various credit cards, which may include, but not be limited to: Visa, MasterCard, American Express and Discover, as detailed on the applicable payment screen.

While we may confirm receipt and processing of an order by email, such confirmation does not constitute our acceptance of your order. We cannot guarantee that all items displayed on your order confirmation will be in stock at the time your order is shipped. We reserve the right to reject or cancel any order, in whole or in part, at any time prior to shipping. If we do, we will attempt to notify you using the contact information provided in connection with your order. You agree not to try to exceed stated quantity limits (except where specifically noted), violate the terms of any specific offer or promotion, or place orders through the Site if we have notified you that you are prohibited from placing orders through the Site.

Product Descriptions

We strive to describe our products as accurately as possible on the Site. However, we do not warrant that the product descriptions or other content of this Site are accurate, complete, reliable, current, or error-free. All features, content, specifications, sizes, models and prices of products and services described or depicted on the Site are subject to availability and may change at any time by removing the product or posting an updated product description on the Site. Certain weights, measures and similar descriptions may be approximate and are provided for convenience only. Packaging may vary from that shown.  All products and services shall be subject to any product-specific terms posted on the Site, including any product warranties, terms, or restrictions, and posted on the specific product.

Shipping Policies

When you place an order for an item through the Site, the item will be shipped to the address you designate as the “Shipping Address” during the check-out process.  We strive to ship your order as quickly as possible. However, our shipping estimates are not guarantees or promises that a product will ship on a specific day or be received by you within a specific period. The amount of time it takes for you to receive a product will depend on how long it takes us to process your order and how long it takes the carrier to deliver the order to you once it is shipped.  To the extent noted during the check-out process, there will be a shipping charge on your order. Expedited shipping may also be purchased at additional cost as displayed to you at the time of purchase.

The U.S. Postal Service delivers to P.O. boxes, but this method may delay your order. Please note that Next Business Day and 2nd Business Day shipping options are not available for delivery to P.O. boxes. We will send you emails with updates on your order’s status as they become available. Additional charges may apply for shipments to Alaska and Hawaii.

Shipping to addresses outside the U.S. is available on a limited basis and may be subject to additional terms, fees, and restrictions. Such information will be provided to you during the checkout process. If you have any questions or require additional information about shipping to addresses outside the U.S., please contact us using the information in the “How to Contact Us” section, below.

If a product becomes unavailable between ordering and processing, we will cancel your order and attempt to notify you using the contact information provided in connection with your order. Legal title to products, and the risk of loss or damage to the products, is transferred to you when products are provided to the carrier. You will be responsible for filing any claims with the carrier for damaged and/or lost shipments.

Returns. Return policies are posted on the Site. We reserve the right to refuse to issue a refund or credit, and the right to recover the cost of return delivery from you, if any product you return (1) is not eligible for return, in accordance with the relevant return policy or the terms of any specific offer or promotion, or (2) is found to have suffered damage after delivery to you, including as a result of having been misused by you. We take legal title to returned products only after they arrive and are processed at our designated return’s location.

Return terms and policies may vary. Please check the return policy on the Site for additional details. Where the Return terms and policies are different on the Site from what is stated above in these Terms, the specific posted Return terms and policies will control.

Shipping to our Retail Customers. Shipping options and applicable charges will be stated during the order process.

9. DISCLAIMERS

Released Parties Defined. “Released Parties” include Depth Technology Limited., and its affiliates, subsidiaries, officers, employees, agents, partners, and licensors.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT: (A) YOUR USE OF THE SITE IS AT YOUR SOLE RISK, AND THE SITE AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND THE RELEASED PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES AS TO PRODUCTS OR SERVICES LISTED ON THE SITE, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT; (B) THE RELEASED PARTIES MAKE NO WARRANTY THAT (i) THE SITE WILL MEET YOUR REQUIREMENTS, (ii) THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS OR SERVICE AVAILABLE ON THE SITE WILL MEET YOUR EXPECTATIONS, OR (v) ANY ERRORS IN THE SITE WILL BE CORRECTED; AND (C) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE THAT RESULTS FROM THE USE OF ANY SUCH MATERIAL.

10. LIMITATION OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE RELEASED PARTIES WILL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF Depth Technology Limited HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SITE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH, FROM, OR AS A RESULT OF THE SITE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR USER CONTENT; (iv) STATEMENTS OR CONDUCT OF ANY USER OR THIRD PARTY ON THE SITE; (v) YOUR RELIANCE ON CONTENT MADE AVAILABLE BY US ON THE SITE; OR (vi) ANY OTHER MATTER RELATING TO THE SITE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS IN THIS PARAGRAPH MAY NOT APPLY TO YOU.  TO THE FULLEST EXTENT POSSIBLE BY LAW, THE RELEASED PARTIES’ MAXIMUM LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE SITE OR YOUR USE OF THE CONTENT, REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY, OR OTHERWISE), WILL NOT EXCEED $10.  THE RELEASED PARTIES’ MAXIMUM LIABLITY WITH RESPECT TO ANY PRODUCT RELATED CLAIM SHALL BE TO HONOR THE PRODUCT WARRANTY POSTED ON THE SITE AT THE TIME OF PURCHASE.

11. Indemnification

You agree to indemnify, defend, and hold harmless Depth Technology Limited and its affiliates, and their officers, directors, employees, contractors, agents, licensors, service providers, subcontractors, and suppliers, from and against any and all losses, liabilities, expenses, damages, and costs, including reasonable attorneys’ fees and court costs, arising, or resulting from your User Content, or your use of the Site in violation of these Terms. Further, if you cause any technical disruption of the Site or the systems transmitting the Site, or transmit any virus or harmful code to the Site, you agree to be responsible and liable for any and all losses, liabilities, expenses, damages, and costs, including reasonable attorneys’ fees and court costs incurred by Depth Technology Limited related to such acts. Depth Technology Limited reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification and, in such case, you agree to cooperate with Depth Technology Limited in defense of such matter.

12. Jurisdiction; English Language

The Site is controlled by Depth Technology Limited from its offices located within the United States of America. If the Site is accessed from a location outside of the United States, it is done at your sole risk and discretion with the understanding that laws applicable in a foreign location may not be applicable to the Site.

13. Entire Agreement

These Terms along with any posted policies or operating rules constitute the entire understanding of Depth Technology Limited and Users and supersedes any prior or contemporaneous communications and proposals, whether oral or written, between the parties with respect to the Site.

14. Severability

If any provision of these Terms is unlawful, void, or unenforceable, the remaining provisions of shall remain in full force.

15. How to Contact Us

Questions or comments about these Terms or the Site may be directed to us at the following. In the event you or your employees or agents call Depth Technology Limited, you hereby acknowledge and agree that such telephonic communications may be monitored and recorded to ensure quality of service and to create an accurate record of the telephonic communication, and the telephonic  communication content may be disclosed to third parties and is not considered confidential information.

e-mail: support@neoboats.com 

phone: 44-7594755963

address:ROOM 104, 1/F, ENTERPRISE BUILDING, 228-238 QUEEN’S ROAD CENTRAL HONG KONG

Thank you for visiting our site.